1. Provider and scope
The website metaneo.bg is managed by MEDICAL CENTER METANEO OOD , UIC 208587605, Bulgaria. The medical center is located at 5 Flora Kaneva Street, Krastova Vada District, Sofia. For contact information: contact@metaneo.bg , +359 894 675 584 .
These general terms and conditions govern access to and use of the site. They do not independently govern the provision of medical services, which are subject to the law and the conditions communicated by the medical center upon registration and visit.
2. Information and appointment booking
The site provides information about the medical center, the team, specialties and services and may allow you to send an inquiry or request an appointment. Information about available hours is subject to change. Follow the confirmation and instructions displayed during registration. If you have any questions or need to make a change, please contact the center.
Some of the subscription links lead to the external platform Superdoc. Once you access it, your use is governed by its terms and privacy policy.
3. Medical information
The materials on the site are of a general informational nature. They do not constitute medical advice, diagnosis or individual recommendation and do not replace an examination by a qualified medical professional. Do not delay seeking medical help because of information read on the site. In an emergency, call 112.
4. Use of the site
- Use the site lawfully and do not violate its security, accessibility, or operation.
- When sending an inquiry or appointment request, provide accurate information and do not send data that is not necessary for the purpose.
- Do not post or submit through the site any materials that you do not have the right to use or share.
5. Copyright
The texts, images, logos and other materials on the site are protected by applicable intellectual property laws. Do not copy, distribute or use them beyond what is permitted by law without prior permission from the holder of the relevant rights. This does not apply to third-party materials, which are protected by the rights of their holders.
6. External links and availability
The Site may contain links to third-party services, including booking platforms, maps and social networks. These services are operated by their respective providers and have their own terms and policies. Metaneo Medical Center does not control the content and data processing therein.
We make reasonable efforts to keep the site accessible and the information up to date, but temporary interruptions or changes are possible. The provider's liability is not excluded in cases where this is not permitted by law. You retain the rights granted to you by applicable mandatory provisions.
7. Personal data and cookies
The processing of personal data is described in the Privacy Policy . Using the site itself does not mean that you have given consent to the processing of personal data or to optional cookies.
8. Applicable law and disputes
These terms and conditions are governed by the laws of the Republic of Bulgaria. Disputes shall be resolved by the competent court in accordance with the applicable procedural rules. Nothing in this provision shall limit the rights of consumers or other rights that cannot be limited by contract.
9. Changes and contacts
We may update these terms by posting a new version on the site. Changes will be effective upon posting, unless otherwise stated in the text.
For questions, please contact MEDICAL CENTER METANEO Ltd. , UIC 208587605, at 5 Flora Kaneva St., Krastova Vada District, Sofia, Bulgaria, by email contact@metaneo.bg or by phone +359 894 675 584 .