Choose a doctor on our Team page and select “Book an appointment”. Depending on the doctor, you will be directed to their Superdoc profile or to the booking calendar on our website. To book by phone or get help with booking, use the details on our Contact page.

Browse our medical specialties and doctor profiles for information about their areas of practice and available consultations. If you are unsure whom to book with, contact us to discuss the available appointments.

MetaNeo is at 5 Flora Kaneva Street in Sofia’s Krastova Vada neighborhood. Our Contact page includes a map and directions to the center. For your first visit, plan to arrive a few minutes before your appointment.

Prices for consultations and tests are listed on our Services page. Check the price of the specific service before booking. If you would like to clarify what it includes, contact us.

Before booking with a referral under Bulgaria’s National Health Insurance Fund (NHIF), contact us to confirm whether the chosen doctor accepts NHIF referrals at MetaNeo and which documents are needed for your appointment.

Yes. We issue an invoice that you can submit to your health insurer. Reimbursement depends on the terms of your policy. Before your visit, check with your insurer which services are covered and which documents you need to provide.

Bring any existing test results, discharge summaries and other medical records relevant to your visit. Prepare a list of your medicines and supplements, including doses, and note any known allergies. You can also write down questions for your doctor. See our Appointment preparation page for more guidance.

You do not need to arrange new tests in advance unless a doctor has specifically recommended them. Bring the results you already have. During the consultation, the specialist will assess whether further tests are needed.

Preparation depends on the consultation or test. Check in advance whether you need to fast or follow any specific instructions about your medicines. Do not stop or change prescribed treatment without a doctor’s advice. See Appointment preparation for general guidance, or contact us about your visit.

For an appointment booked on our website, use the cancellation link in your confirmation email. If you need a different time or cannot use the link, contact us. For a Superdoc booking, use the platform’s booking management options. Please let us know as early as possible if you cannot attend.